This is a help desk that deserves its name: you get direct, prompt and expert support in dealing with technology. Our technology coaches are always available to you and assume overall responsibility until the problem is resolved.
Prompt and reliable: technology coaches
Putting IT to use in a corporate setting requires the combined efforts of many different players: hardware and software suppliers, electrical technicians, service providers and communications companies. Problems quickly end up in a finger-pointing contest: none of them is willing to take responsibility, and it’s always one of the other suppliers who should resolve the problem.
Prime Office resolves your problems in an uncomplicated manner; thanks to our extensive experience and well-trained staff members, we quickly determine where the problem is and how it can be resolved in the client’s best interests.
Each client has only one contact person who can concentrate fully on his assignments.
For SMEs and sole proprietors
We offer support for SMEs, sole proprietors and even private individuals. In its basic version, prime desk comes with the following service features:
telephone support during all office hours
remote support / remote desktop
on-site support when we need to get our hands on the problem in person
Contact us to receive the solution that most closely matches your requirements.
Resolving computer problems
PC, Mac, Internet, networks, Microsoft Office or any other possible computer issues – with prime desk you have a contact person whom you can trust completely and to whom you can hand over all your technical challenges. In this way, we ensure that there’s more of your valuable time for matters leading to your success.